Frequently Asked Questions

Will I receive a demonstration on the equipment I rent?

Our team members would be more than happy to give you a demonstration and answer any questions that you may have regarding rental equipment. They are also available to assist you in the loading and unloading of equipment. Please understand that Durants Tool Rentals will not be held responsible for any damage that may occur during the loading and unloading process.


Can I pickup a tool at your location?

Absolutely! Tools may be picked up at any of our three locations. Please note that item availability changes daily so we encourage you to call ahead of time and make a reservation.  


What are your hours of operation?

All three of our tool rental locations (Poughkeepsie, New Windsor and Wappingers Falls) are open from 7:30AM - 5:00PM Monday through Saturday.


Can Durants deliver and if so what is the charge?

Yes, we have several trucks on the road Monday through Saturday.  The delivery charge is based on the size of the truck required and the distance traveled.  We will be happy to give you a written quote for your rental item and your round trip delivery.


Do I need to rent equipment for a full day?

Equipment does not have to be rented for a full day. The vast majority of our equipment have 4 hour rates available; As well as overnight rate.


What form of payment do you accept?

Master Card, Visa, Discover, cash and business checks are fine.  We also offer house accounts for our customers that rent frequently, however there is a credit application process that must be completed.


How is the rental rate determined?

Rental charges are based upon the length of time the tool is out of our possession.  Equipment with hour meters have daily rental rates based on a maximum of 8 hours of usage.  Overtime will be prorated accordingly.  Weekly rates assume a maximum of 40 hours on the meter, while 28 day rentals assume no more than 160 hours on the meter.


Do you sell used equipment?

Yes.  There is a "used items for sale" icon that you can click on.  If you want a price on an item that is not on the list, just ask.


© 2024 Tool Rentals by Durants

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